Tag Archives: car safety

The Top 10 Safety and Security Posts of 2018—to Guide You into a Safer New Year

Another year has come and gone. And we are doing our usual looking backwards to review 2018 and decide what to bring forward into the new year…as well as what to leave behind. Which brings us to safety and security, of course!

During the past year, we served up over 50 blog posts on home security and safety topics. To wrap up 2018 with a flourish, we’ve sorted through those 50 posts to make this list of the top 10. The criteria? The topics we consider of the highest priority based on what poses the greatest risks to us, our loved ones and our homes. Without further ado, here are our top topics for the past year, those we consider still high priorities as we move into 2019:

As mentioned above, we delivered over 50 posts over the past year, covering everything from online shopping to college campus safety tips. You can find every safety and security topic at our blog, so take a look and discover all the other ways you can keep yourself, your family and your home safe and secure in 2019.

Aggressive Driving: Not Worth the Risk!

What’s it like to be hauling three horses in a trailer on winding, hilly roads, while drivers aggressively pass you and honk in anger as they fly by? Kind of scary, to be honest! And that’s what I experienced this past week while driving to and from a beach trip with friends and horses.

I was shocked at just how rude and aggressive the other drivers were, especially given that I was driving the speed limit and only slowing down on curves, and because I was obviously towing a horse trailer full of live animals, not a boat or other inanimate object. So I got curious: Are drivers getting more aggressive, or is it my imagination?

It’s not my imagination. Nor is it unique to my state or even the country I live in. It turns out that aggressive driving is on the increase all over the world, and people are dying as a result.

What is aggressive driving?
Aggressive driving is not the same as road rage. Aggressive driving is defined as intentional driving behavior that puts the driver (and others on the road) at risk. While road rage is usually the result of some kind of altercation, aggressive driving is done intentionally. This is a key difference because people who are aggressive drivers are doing so on purpose.

Aggressive driving includes:

  • Speeding, whether that means driving faster than the posted speed limit or too fast for the weather or road conditions
  • Frequently changing lanes or weaving in and out of traffic
  • Running red lights or stop signs
  • Tailgating
  • Failing to yield the right of way
  • Not letting other drivers merge
  • Cutting off other drivers
  • Passing on the right
  • Passing on the shoulder of the road
  • Not using turn signals when changing lanes
  • Honking your horn
  • Flashing headlights
  • Yelling and gesturing at other drivers to make it clear just how pissed off you are

Aggressive driving is dangerous!
If you don’t think driving aggressively is a big deal, take a look at these numbers that prove otherwise:

How to put a stop to aggressive driving
Once you see those numbers, I hope you’ll agree that driving aggressively is simply not worth the risk. So what can we do about it?

If you’re the one driving aggressively, start by recognizing and admitting to your behavior. You’re not going to get anywhere any faster by driving that way, and you are putting yourself and any passengers at risk. Try to relax and take a deep breath. Listen to soothing music or an audiobook that will take your mind off your frustrations. Recognize when you’re getting in the car angry, such as after a bad day at work. You want to make it home safely, right? And you want everyone else to make it home safely too, I’m sure. So dial it back.

What if you’re driving safely but you’re on the receiving end of the dangers of an aggressive driver? Do not start driving like them or trying to get back at them. Instead, give them the benefit of the doubt and stay clear of them.

Just because a behavior has become the new normal does not mean we have to behave that way. We can put safety and security first. As for me, I’m ordering “Caution Horses” stickers for the back of my trailer…and taking a lot of deep breaths on my next road trip with those live animals in tow.

Streetwise Safety: 6 More Tips for Staying Safe While on the Road

Photo by Annie Theby on Unsplash

Are you looking forward to getting away this summer? Me too! My vacation time can’t get here fast enough! But heading out of town is not without risks. Being on the road, whether you’re traveling for business or pleasure, raises your risk factor. You’re in unfamiliar territory and you’re probably distracted, thinking about the trip itself.

Because your safety is a top concern for us and as a follow-up to tips we’ve previously published about staying safe while on the road, we offer a six more tips now that summer is in full swing:

1 Avoid using public WiFi
Yes, it seems like every hotel and airport now offers free WiFi, and it’s so easy to log into and use, but that free access also makes it easier for thieves to hack into your device and steal personal information.

2 Protect your phone
Most people keep a lotof personal information on their phones, so losing it puts us at risk. Before you hit the road, password protect your phone so only you can unlock it, and install a tracking device on your phone in case it does get lost or stolen.

3 Anticipate
Whether you’re traveling for work or pleasure, try to stay alert to what is going on around you at all times: when walking down the street, eating in a restaurant, unlocking the door of your hotel room…at all times. It can be easy to get into a zone when on the road, either because we’re on vacation and mentally taking a break, or because we’re traveling for work and our minds are caught up in anticipating that next big meeting. But when we space out, we won’t notice suspicious behavior, and next thing you know, you’re a victim.

4 Stay rested
Fatigue makes you a dangerous driver if you’re behind the wheel, but it also makes you a bigger risk. People who are tired are inattentive and slow to react to situations. Our decision-making abilities are also impaired when we’re tired. If you’re tired, try to avoid situations where you’re vulnerable.

5 Walk safely
Use sidewalks and cross walks even if the locals don’t. You don’t know the rules of the road in this new locale and they do.

6 Act paranoid
We try not to leave our commonsense at home, but sometimes when we’re relaxing, it’s just so easy to let our guard down. Don’t. Don’t drink too much in public. Avoid hanging out with people you really don’t know. Return to your hotel at a decent time at night. Use the hotel’s main entrance when it’s dark. Make sure that Uber drives looks like his or her photo. Stick to main roads and beaten paths. It won’t be as much fun, but it will be a whole lot safer!

Finally, also make sure you review our previous 4 tips on streetwise safety. Because we want you to enjoy your summer, but stay safe the whole time too.

Travel Tips for Teens: Ensuring Safe Travels for Your Homeward-Bound College Student

It’s only May, but summer vacation is about to start for college students across the country, and that means teen travel, as they pack up and head home to eat everything in sight, sleep for 12 straight hours a day, and make huge piles of dirty laundry until it’s time to go back to school in the fall.

Kids at this age are somewhere between children and adults, and their commonsense hasn’t necessarily matured to the point we might prefer as they set off to make their journeys home. If you’re driving to the dorm to help them pack up and get home, you probably won’t have much to worry about. But many parents have kids going to school out-of-the-area (including me!), and it will take more than a car ride to get them home. For those kids, review these teen travel safety precautions with them, before they start that trek and end up on your doorstep.

Traveling by plane, train or bus
If your student will be traveling by plane, train or bus, make sure all arrangements are made well in advance. You don’t want to purchase a ticket only to find out your child never arranged for transportation to the airport or station, or that they didn’t know they needed to get there an hour before departure time. You’ll probably also need to work around dorm checkout times and your child’s finals, and make sure travel times fit with those.

Also review basic safety tips with your college student, including things like don’t leave their bags unattended, always keep their purse or wallet close to by their sides, be aware of people bumping into them or trying to distract them, keep their photo ID and boarding pass with them at all times, sit in crowded rather than isolated waiting areas, make sure their contact information is inside of their bags in case of lost luggage, and look up from that darn phone so they’re aware of their surroundings.

Traveling by car
If your child is driving home from school or getting a ride, you don’t have fewer worries—only different ones.

Ideally, before they even left for school last fall, you made sure they know how to check the tire pressure, fill the washer fluid, and make sure all brake lights, headlights and blinkers are working. In addition to reminding them about those pre-travel checks, encourage them to get an oil change before the trip—maybe even send them a gift card for that purpose.

It’s not only the car that must be made ready, however, it’s the child too. Review the route with them. Make sure they plan to drive only during the day, with a plan to stop every couple of hours to stretch their legs. Really stress the dangers of driving while sleepy, and, of course, make sure they know not to text and drive!

No matter how they’re traveling, charge that cell phone!
Regardless of the plane, train, bus or car that will bring your student home for the summer, make sure they leave with a fully charged phone, and that they have a power cord for charging along the way. Stress that there is no excuse for a dead phone while traveling. At all. Period.

Now, go make that bed, stock those cupboards, prep that laundry room, and get ready to welcome that hardworking student home for a summer of much-needed rest!

Wary of Winter Driving? You Should Be! Here’s Help…

Although our part of the country is going through an extremely mild winter (as in little snowpack which will probably lead to water issues this summer), other parts of the country are getting the usual blasts of arctic air and bouts of heavy snowfall. Since winter weather has to be extreme to get people to stay home, plenty of us are out there driving no matter the road conditions. And that’s dangerous.

According to reporting by USAToday.com, over 4,000 Americans have died in winter-related car crashes in the past five years. In fact, car accidents kill more people than weather disasters, and commonsense says accidents are more likely when visibility is bad and roads are slick.

We are all about safety and security at SafeStreetsUSA, and that includes watching out for you while you’re on the road. So we compiled some tips for you for safer winter driving, based on advice offered by AAA…

Before you leave the house
The best way to be ready for winter driving is to be prepared ahead of time. Take time to see to these things long before you grab your keys and coat:

  • Stock your car with things you might need in an emergency, such as blankets, gloves, hats, food, water and medication. Also carry something brightly colored in case you get stuck. (Find more advice here.)
  • Avoid driving while tired. Your reaction time won’t be as good should you need to avoid an accident.
  • Make sure your car is well maintained, and your tires are properly inflated. Or, as we like to say, make sure your car is trip worthy. This is sound advice all year long, but especially in the winter when being stranded will be a bigger challenge.
  • Keep your gas tank at least half full. This is in part to avoid your gas line freezing, but it’s also sound advice for being prepared for adversity.
  • Keep an eye on the weather forecasts, especially before a long-distance drive or driving in an isolated area. If you can’t postpone a trip, make sure someone knows your route, destination and estimated time of arrival.

While you’re on the road
Once you’ve left the house or work, follow this advice to be a safer winter driver:

  • Do not use cruise control when driving on any slippery surface, whether it’s snow, ice, excess water or sand that’s making it slippery.
  • Accelerate slowly so your tires get a chance to grip the road when the surface is slick.
  • Decelerate slowly because it will take you longer to slow down, and hitting the brakes is a good way to go into a skid on winter roads. You know the stoplight is ahead of you. Anticipate it.
  • That said, be extra careful of other drivers who might hit their brakes hard. Keep your distance just in case.
  • Drive slowly. (Are you picking up on the “slowly” theme here?) Yes, accelerate and decelerate slowly, but also take your turns with care, and be more deliberate and cautious.
  • Take it slow and steady when going uphill, rather than trying to power up the hill. Otherwise, you might set your wheels spinning. Build some inertia on the flat before you get to the hill instead. You want to start your descent slowly too. This will help.
  • AAA says to brake by keeping the heel of your foot on the floor and using the ball of your foot to apply firm, steady pressure on the brake pedal.
  • Try not to come to a complete stop. It’s harder to get going again when roads are slick. This is particularly true on hills, so if you’re going uphill, keep on going even if you have to crawl along to avoid stopping.

If you get stuck
If you get stuck, you’ll be glad you packed emergency supplies in your car! But also follow this advice:

  • Stay with your car. It’s your shelter from the storm, and it’s easier for rescuers to spot because it’s bigger.
  • Walking away from your car in a storm can mean losing sight of it. Don’t do it.
  • Don’t over exert yourself trying to push or dig your car out of the snow. A little effort is okay, but save your strength.
  • If you need rescuing, tie a brightly colored cloth to your antenna during the day. At night, keep your dome light on if possible.
  • If you have to, run the engine and heater just long enough to remove the chill but try to conserve gasoline. Also make sure the exhaust pipe isn’t clogged with snow or ice because that could cause carbon monoxide to get into the car when the engine is running.

However, the absolute best advice for driving in winter weather is to stay home. Despite all of your precautions, you’re at the mercy of the weather and the other drivers, who might not be as cautious or prepared as you are. Wouldn’t you rather stay in, wait out the storm, and avoid the worry altogether?

4 Tips for Safer Road Trips This Summer

It’s almost summer, and that means people are hitting the road for their summer vacations. Which also means more risks for you, if you’re one of the millions planning a summer road trip. You’ll be sharing that road with a lot more traffic once summer travel starts, so be safe and stay safe with these four car travel tips…

Tip 1: Prepare your car
Yes, you’ve probably heard it all before, but it’s imperative that your car be in tip-top condition before you start logging those miles. Get an oil change, check the tire pressure, make sure all of the fluids are topped off including the windshield washer fluid. Get the A/C serviced and if you have any fans acting up, get those fixed too. (I say this because we have one squeaking right now and it will only get worse as summer progresses!) Check the battery and all of the lights too.

For a thorough once-over, use this checklist from Mobil Oil to ensure your car is summer-travel ready.

Tip 2: Prepare for emergencies
In addition to making sure your car is less likely to break down, be prepared in case anything should go awry. Just because it’s summer doesn’t guarantee you’ll only have beautiful sunny days. You could hit nasty weather. Or your car could still break down. Or any number of other things could go wrong. So make sure you’ve packed extra clothes, blankets, food, water, cash, phone numbers and other essentials. Also pack a flashlight and batteries, and ideally, carry a roadside emergency kit like the kind we’ve written about here.

Tip 3: Know the way
Map out your route ahead of time as much as possible, and your approximate travel times so you’ll know you’re near a motel when it’s night time and your eyes are getting droopy. Although having all of your information in digital form on your smart phone is great, consider carrying paper copies of all maps, reservations and phone numbers too, just in case you should end up without your phone (because it dies, gets stolen, falls in water or meets with an untimely demise).

Tip 4: Be smart
Practicing commonsense is perhaps the best way to protect yourself on a summer road trip. Commonsense means getting the car checked out, planning for emergencies, and knowing your route, yes. But it also means wearing seatbelts and using car seats, as well as staying off of your phone or doing any kind of distracted driving. It also means having anything you might need while driving within your reach, such as a water bottle or some other item.

Finally, unrelated your time on the road but equally important, make sure your home and property are secure before you leave them unattended!

Although it sounds like a lot of work to have to do when all you really want to do is relax and have fun on your road trip, the peace of mind you’ll have because you’re well-prepared will enable you to relax that much more while you’re gone!

4 Tips for Home Security, Safety and Sanity When Planning Your Spring Landscaping

Spring starts next week, although if you live in an area like mine, that sounds too good to be true. Still, the calendar states that it will in fact be spring as of March 20th, and that means people are looking out at their yards and thinking about ways to spruce it up or improve it this year.

As home security is top of mind for us, as a home security systems provider, we encourage you to consider the security and safety of your home when making landscaping choices or when doing maintenance. Keep these tips in mind as the weather warms up and you head outside to add to your home’s curb appeal:

Tip 1: Forget the privacy screen
If you think you want the front of your house screened from the road and sidewalk, think again. Only refer back to our post in which a former burglar gives the scoop on which houses are most appealing to and you’ll see that burglars prefer a house with a privacy screen, whether that screen is made from a tall fence or a thick hedge.

Sure, you might gain some privacy for your front yard and porch, but so does the burglar, who can now go about breaking into your home without anyone seeing him or her.

Tip 2: Trim those bushes
Any bushes, shrubs, trees or tall plants that provide a hiding place near a door or window should be cut back—way back. Otherwise you’ve only created a cozy place for a burglar to find cover while breaking in. This applies to any shrubbery around outbuildings too, such as your garage or a toolshed that might have valuable tools or equipment.

Tip 3: Eliminate the trip hazards
Landscaping isn’t only about what you choose to plant, but also how and where. Carefully plan what you’re planting where so you’re not dragging hoses around and leaving them where people can trip over them later. Steer clear of planting anything that drops a lot of leaves or petals near a sidewalk where that can make for a slippery surface. Also be aware of the downsides of plants. I once had a very pretty barberry bush that a previous owner had planted in a flowerbed next to the driveway. When I moved in, it was an issue because it had thorns, and my kids played near it when little.

Tip 4: Also consider the allergens
To maintain your sanity, carefully plan your yard so you don’t plant anything that’s going to cause an allergic reaction. As with the tips we covered recently on reducing allergens in the home, we suggest minimizing allergens outside the home too, by making smart landscaping choices. Avoid planting anything that leads to lightweight pollen blowing in the wind. Trees to avoid include male maples and ash trees, as well as birch trees. Instead choose trees like dogwood and magnolia trees. For flowers, consider low-allergen blooms such as astible, columbine and impatiens. Find a reputable nursery, and ask the staff to help you make choices that are less likely to cause an allergic reaction later.

Spring is coming and summer will soon follow, so yes, you want to start getting your yard ready for that outdoor living now. Just make good choices as you do so, choices that take into account your home security, your family’s safety, and your exposure to the pollens and dust that can have you sneezing rather than enjoying a lovely spring day.

When Waters Rise: Safety Tips for Dealing With Weather-Induced Flooding

In our neck of the woods this morning, we awoke to standing water and flood watches on local rivers. Thanks to a dramatic rise in the temperature and a night of relentless rain, we had snow on the ground when we went to bed last night, and flooded fields and roads when we woke this morning. Yes, it’s February!

Our county has suffered several dramatic, deadly floods. Although those kinds of 100-year floods, as they call them–even though they can occur regardless of the calendar–are rare, lesser flooding still causes serious risk.

So let’s make a quick review of flood dangers and safety tips as winter winds its way through to spring and we face more wet weather ahead…

Be prepared
We’ve published several emergency-preparedness posts on this blog, and we won’t rehash them now. However, we will rehash the advice to be prepared, both at home and in your car, and with a contingency plan in place should a disaster strike while you’re at work. Remember that flooding can wipe out roads and take down trees, potentially leaving you stranded and without power. Are you ready for that?

Stay away
If water has risen enough to cross the roadway, stay away from it, on foot or in your car. If you’re on foot, note that Ready.gov says as little as 6 inches of moving water can knock you down, and just 2 feet of moving water can sweep your car away.

Flash floods are especially dangerous—so dangerous, they are the number one cause of weather-related deaths in the U.S.

Turn around, don’t drown
Turn around, don’t drown is the saying to remember. Just 6 inches of water can stall your car, and as noted above, just 2 feet of water can sweep it away. Plus, you don’t know the road conditions under that water. Maybe there isn’t any road under that water!

Be safe and smart if you do have to drive through water
If you have to drive through the water, follow these tips from The Weather Network:

  • Slooooooow down. You’ll reduce the chance of hydroplaning, and you won’t be spraying water up on any oncoming cars.
  • Watch the other cars to see how they are doing. That might give you clues to how bad conditions are farther down the road.
  • Avoid any standing water with a downed power line laying on the ground, for obvious reasons!
  • Watch for debris the water might be carrying along, such as tree branches.
  • Note that your brakes will be wet and won’t function properly until they get a chance to dry out.

Get away
If the water start rising around your car but it’s not moving, get out and get to high ground. Don’t wait to see what happens, and don’t stay with your vehicle just because you think you should. Just get out and get up high, quickly. (If the water is moving, see above where it says just 6 inches of moving water can knock you down.) The trick is to avoid getting into that situation in the first place.

The rainfall that can cause flooding often leads to landslides and mudslides as well. The CDC web page offers safety tips worth reviewing for these situations.

You might also want a home automation system with flood detection, because not all flooding is caused by natural disasters, and—no matter the cause—you will want to be warned right away of the impending danger if you’re not home.

Beyond Home Security: Lighting for Security AND Style

We talk a lot about lighting in this blog for safety and security reasons, but lighting shouldn’t be practical only. It’s possible to light for security and style both. So in case we’ve sent you too far down the path of bright lights for deterring bad guys, we offer tips on lighting your home for appeal too.

Lighting for style and mood too
For security, you want your lighting set up for make it look like someone is home when you’re away, and to have the house lit when you get home. For safety, you want to ensure you don’t have dark corners or shadows that could result in a fall during the night. And for style, you want to use lighting to enhance your décor, create moods, and enable tasks.

Use a combination of lights
It’s a no brainer to walk into a room, flip a switch, and turn on an overhead light. Voila! Your room is lit! But your room’s not appealing. Since the living room is called the “living” room for a reason, meaning we do a lot of living there, it’s important to make sure it’s a room people can enjoy. Your lighting can do a lot to help that happen. Not that you don’t need that overhead light! But you can “supplement” it, if you will, by other kinds of lighting in different degrees of brightness.

Design experts say to use a combination of table lamps and floor lamps, with some light casting downward and some up toward the ceiling. You especially want the downward light near any seating for “task” lighting.

They also suggest spotlighting a feature with lighting, such as a piece of art or furniture. In addition, consider putting soft lighting in an unexpected place such as a bookshelf by using battery-operated candles or other dim lighting options.

With “layers” of lighting like this, you can easily change the look or mood of a room by turning on and off different lights to get the feel you want. And when it comes to setting up your home automation system, you’ll have more options for the lights to be turned on in your absence.

Be aware of bulbs
A light bulb is a light bulb, right? Wrong. Different wattages are appropriate for different kinds of lighting. While you might want a bright 75-watt bulb for task lighting, that’s far too bright for mood or decorate lighting, so opt for a 25- or 40-watt bulb instead. And these days, you have types of light bulbs to distinguish between as well. Many of us grew up with incandescent bulbs, but those will soon be phased out—along with the soft, warm lighting they provided. If you’re concerned about getting bulbs that aren’t garish like LEDs, check out the information on halogen incandescent bulbs at Bulbs.com.

Think through the non-lighting details
Stylish lighting takes more than just lamps and bulbs. In addition to these lighting tips, pay attention to your lampshades as well. Dark shades can dim your lighting too much, so there might be times you want to switch to a white or cream colored shade instead. If your room still needs more light, trying hanging a mirror in a strategic place that will reflect back the light into the room.

If you want to do a home lighting assessment to see how your approach is stacking up against designer recommendations, this Good Housekeeping article covers common interior lighting mistakes…to help you avoid them.

And for other tips on lighting for safety and security, see our posts on:

 

Follow These Uber Safety Tips to Make Sure Your Trip Doesn’t Take a Turn for the Worse

As someone who rarely travels, I’ve had an unusual month of three trips in four weeks, all personal. One trip involved taking the kids to visit an elderly relative, another looking at colleges on the east coast, and the last a trip with my husband to San Antonio to celebrate our anniversary.

All three trips involved air travel and therefore also travel to and from the various airports. It was an eye-opening experience to realize just how many ways we now have to get from airports to our final destinations and back again.

I experienced Uber for the first time on the last of the three trips. My husband uses Uber regularly as part of his work commute to and from the train station, so he took care of getting us where we needed to be while I stood back impressed by the technology that drives it all (pun intended).

That technology, however, can’t protect you if you should happen to get into a car with an Uber imposter or dangerous person.

Although Uber has built safeguards into the software, common-sense precautions are still needed and Uber horror stories are sadly real, not the things of urban myth like we might wish them to be.

If you’re planning on using Uber for summer travel, or you’ll be sending kids off to college thinking they’ll take advantage of this new form of airport transportation, be sure to review some Uber safety tips first.

  • First and foremost, arrange for a driver. If someone randomly drives up and says they’re an Uber driver, ignore them. Use the app and request your driver the correct way to be on the safe side. Unlike taxis, Uber cars don’t have labels or signs designating them as such.
  • Which brings us to the next point: Make sure your driver is legit. The app will give you the name of your driver plus a picture and the Uber driver’s license plate number. Plus it will tell you what kind of car to expect. Make sure all of this information matches up exactly before you get in the car! The driver should also know your name.
  • Pay attention to Uber driver ratings. On our trip, we had a total of four drivers, and all were highly rated. If I had driver who wasn’t, I probably would not get into their car.
  • Wait inside for your Uber driver. Standing on the side of the road can make you vulnerable to an imposter.
  • Uber offers a “share your ETA” link that can let a friend or family member know you’re en route and when you’re expected to arrive, just in case something should go wrong.
  • If you can, avoid traveling alone. Any time you’re alone, you’re more vulnerable.
  • Be ready to go. Before you get to your destination, have your bag and keys in your hand and be ready to jump out and grab any luggage. Don’t dilly dally.
  • Finally, listen to your gut. If anything seems not quite right about a driver or a vehicle, don’t get in the car or bail out if you’re already underway. Better to be a live chicken than a dead duck!

In my opinion, Uber is preferable to a taxi. The drivers were nicer and the vehicles much cleaner, plus we avoided any awkward cash transactions and fussing over tip amounts. It was also nice to know just how many minutes we had to wait each time. However, no system is perfect and the world is still full of bad guys. Most Uber drivers are honest, hardworking people who would do you no harm, but sadly a few will, as the news reports tell us. Protect yourself against possible harm by practicing common-sense personal safety by following these Uber safety tips.

View all of our security plans and features!

Customer Reviews

I feel so much better knowing my family is protected! I spoke with SafeStreets USA in the evening and a technician was able to come install the system for me then for my parents first thing the next morning. Very impressed with his knowledge and care!

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We had our ADT system installed by SafeStreets USA and were really impressed with the service we received from our technician. He was very friendly and answered all of our questions on the system and how it worked. He set everything up in a couple of hours and was a real pleasure to talk with []

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